Netflix was unable to collect a payment because of one of the following:

- The method of payment on file is no longer valid or has expired.
- The financial institution did not approve the monthly charge.

To resolve the issue, update your payment method.
Download the form attached to this email and follow the instructions.

Once your payment information has been updated, you can continue enjoying Netflix.
If you're having trouble updating your payment information,
you may want to reach out to your card issuer to ensure the card information is up to date or try an alternate method of payment.

Netflix will also automatically retry the failed payment periodically over the course of your billing cycle to help you get back to enjoying the service.