I am presuming you are using Pine, in which case I think I have it fixed.
Over the weekend we switched back to the folder syntax used on the old system to
attempt to fix another mail programs problem. I was hesitant to do this earlier because
we
had worked through getting it working again on so many people and I was
not sure if this would not necessitate a reconfiguration of the mail store. Once we
determined the latter would not be actually be a problem, and tested that our
test mail clients transparently switched over, and the ones with a problem
suddenly started working, we decided to switch over again over the weekend
and watch for problems. I failed to remember that PIne does not transparently
switch and that I had manually switched it to get it working again.
I would appreciate learning whether the problem is now resolved for you, or
if we are now in a catch-22 that some clients want it one way, and some want it
another and never the twain shall meet.
On Jul 27, 2020, at 7:57 AM, Richard Bonner
<ak621(a)chebucto.ns.ca> wrote:
CAUTION: The Sender of this email is not from within Dalhousie.
On Sun, 26 Jul 2020, J. Stuart Grossert wrote:
This has happened between Saturday evening, July
26 and this morning
-- have they been deleted?
*** No. Even if they had, CCN keeps a large back-up repository.
If so, why no warning?
*** It's a growing pain of the new mail system and server. I had it
happen to me with two of my accounts.
It would be a major problem for me,
*** I understand. Access to my folders was restored quickly; it was
apparently a missing link in the new system.
I have passed this on to CCN Technical.
Richard Bonner
Chebucto User Help